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ThoughtSpot

Enabling ODBC Logs on Windows

Overview

Explains what the feature is or what its benefits are to the user or customer.

Feature

If you need more information in order to troubleshoot ODBC connections, you can enable logging for ODBC. To do this on Windows, follow these instructions.

To enable ODBC logs on Windows:

  1. Open the ODBC Data Source Administrator and select the System DSN tab.
  2. Select your ThoughtSpot data source and click Configure.

    Figure: Configure ODBC data source

  3. In the Client Configuration Dialog, click Logging.

    Figure: Configure ODBC Logging

  4. Choose a Log Level, depending on what level of verbosity you want to show in the logs.

    Figure: Windows ODBC Logging Setup

  5. For Log Directory:, type in the fully qualified path where you want the logs to be saved.

    Figure: Windows ODBC Logging Setup

  6. Click OK to save your settings, and OK again, to dismiss the ODBC Data Source Administrator.
  7. Run the ODBC load.
  8. Locate the log file that was generated, and send it to ThoughtSpot Support with a description of the problem.
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