Skip to main content

 

ThoughtSpot

Generate and send a log bundle

Overview

Explains what the feature is or what its benefits are to the user or customer.

Feature

Use theses steps to generate a log bundle, which you can then send to ThoughtSpot Support.

Before you can send a log bundle to ThoughtSpot Support, you must Connect to the ThoughtSpot Support file server. This is a one time setup operation.

To generate a log bundle:

  1. Log in to the Linux shell using SSH.
  2. Issue the command to generate the log bundle:
    tscli callhome generate-bundle
       --d <directory> --since <num_of_days>
  3. Change directories to the directory where you wrote the log bundle.
  4. Issue the command to send the log bundle to ThoughtSpot Support:
    tscli fileserver upload
       --file_name <file>
       --server_dir_path <path>
  • Was this article helpful?