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Copy an answer


Explains what the feature is or what its benefits are to the user or customer.


You can make a copy of an answer if you would like to make edits without changing the original answer.

Making a copy of an answer allows you to make your own edits without overwriting the original. When saving a copy, you can type in a new name.

  1. Click on Answers, on the top navigation bar.

    Figure: Answers

  2. On the answer list page, click the answer you would like to copy.
  3. Click Actions and select Make a copy.

    Figure: Make a copy of the answer

  4. Give your answer a new name and description. Then click Save.

    Figure: Name and save your answer copy

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